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      • Physician Referrals
      • Pricing for Private Pay
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  • Home
  • About Us
    • Contact Us
    • Our Mission
    • Our Staff
    • Now Hiring
  • New Patients
    • New Patient Intake
    • Insurance
    • Physician Referrals
    • Pricing for Private Pay
    • Vaccine Policy
  • Therapy Services

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New Patients

Accepting patients up to age 26 for therapy services, depending on insurance coverage.

Accepted Insurance:


  • Aetna - with the exception of Aetna Better Health
  • BCBS - with the exception of Blue Cross Complete
    *ABA Tier 1, OT & SLP Tier 2
  • BCBS
    *ABA Tier 1, OT & SLP Tier 2
  • Private pay


Our multi-disciplinary therapy programs follow school schedules: September through December, January to June, and June through August. We do occasionally have mid-semester openings. All therapies are only available as part of a multi-disciplinary program, meaning they are combined with other therapies and not offered individually unless indicated below.


Your child's program can include:


  • Speech Therapy - also available as individual therapy
  • Feeding Therapy - also available as individual therapy
  • Occupational Therapy
  • Social Skills Group Therapy
  • ABA Therapy
  • We do not offer counseling or psychiatric services.


Please be sure to review our vaccination policy, then complete the New Patient Intake steps below.


More information on therapy programs

New Patient Intake Process

1. Online Intake

To join our waitlist for therapy services, please complete the online intake form by clicking the button below. 


Please upload images of the front and back of your insurance card and your child's autism evaluation report. This will expedite your child's placement in an appropriate therapy program.


When completing the form:

  • Click "I am not th

To join our waitlist for therapy services, please complete the online intake form by clicking the button below. 


Please upload images of the front and back of your insurance card and your child's autism evaluation report. This will expedite your child's placement in an appropriate therapy program.


When completing the form:

  • Click "I am not the patient"
  • Select "I am the patient's legal guardian"
  • Enter your information and your child's information.
  • Include insurance information
  • Include the first and last name of your child's Primary Care Physician (PCP).

Join Waitlist

2. Activate Patient Portal

Once you have confirmed coverage with your insurance and completed Step 1, you will be emailed a link to activate your child's patient portal, please activate it as soon as possible. 

After clicking the link, create a password and enter your child's date of birth. 


Once activated, you will receive your new patient paperwork though the patie

Once you have confirmed coverage with your insurance and completed Step 1, you will be emailed a link to activate your child's patient portal, please activate it as soon as possible. 

After clicking the link, create a password and enter your child's date of birth. 


Once activated, you will receive your new patient paperwork though the patient portal. Please complete it as soon as possible.


If you haven't already done so, please upload images of the front and back of your insurance card, your child's autism evaluation report, and any medical or school records that will help us understand your child’s needs, such as therapy evaluations and progress notes, IEPs, etc. This will expedite your child's placement in an appropriate therapy program.


3. Physician's Orders

4. Insurance Verification

Please ask your physician to fax order(s) to 734-527-5981 or direct them to our physician referrals page. We will not be able to schedule your child until appropriate referrals have been received.


HMO insurance plans require that the physician's order be signed by the PCP listed on your insurance policy for all services. 


  • Occupational Thera

Please ask your physician to fax order(s) to 734-527-5981 or direct them to our physician referrals page. We will not be able to schedule your child until appropriate referrals have been received.


HMO insurance plans require that the physician's order be signed by the PCP listed on your insurance policy for all services. 


  • Occupational Therapy Eval and Treatment
  • Speech Therapy Eval & Treatment
  • SLP Feeding Eval &Treatment
  • OT Aquatic Therapy Eval & Treatment
  • ABA Therapy Evaluation & Treatment - ABA only available as a therapy program component, not as a standalone treatment.

4. Insurance Verification

4. Insurance Verification

4. Insurance Verification

It is crucial that all families contact their insurance company to verify coverage for services. This step is essential to avoid denial of payment by your insurance company. Please note that patients are responsible for all charges not covered by insurance.


Below, you will find Insurance Verification Forms. Please call your insurance compa

It is crucial that all families contact their insurance company to verify coverage for services. This step is essential to avoid denial of payment by your insurance company. Please note that patients are responsible for all charges not covered by insurance.


Below, you will find Insurance Verification Forms. Please call your insurance company and complete the form(s) for the therapy service(s) you are seeking. You can either download and complete the forms or fill them out online.


We cannot schedule your child’s therapy until we receive a completed Insurance Verification Form.

5. Initial Assessment

4. Insurance Verification

5. Initial Assessment

The initial assessment will determine your child's therapy plan and group placement. 


Once scheduled, discipline-specific questionnaires will be sent to your patient portal for you to complete.


Please provide as much detail as possible; your answers will help us for an in-depth discussion of family history and concerns during the interview portion of the initial assessment.

5. Next Steps

4. Insurance Verification

5. Initial Assessment

 At the end of the assessment, we will discuss scheduling options. Your child's plan of care will be tailored to their support needs and your family's availability.


If our current availability does not meet your family's needs, we will place you on our waiting list. The program coordinator will contact you as soon as opportunities arise.




Insurance Verification Forms

Please download the Insurance Verification Form for the therapy service(s) you are seeking, then call your insurance company for the information required to complete the form. Once completed, upload the form to your patient portal or fax to 734-527-5981.

 If you are comfortable emailing protected health information, you may choose to email the completed form to info@arborautismcenters.com. 


If you prefer to submit your form electronically, please select one of the online forms linked below and complete the page for each therapy service you are interested in by clicking yes at the top of the page. If you are not interested in a therapy, click no to skip that section. 


Online Insurance Verification Form for all therapies.

Occupational Therapy (OT) and Speech Therapy (SLP) Insurance Verification (pdf)Download
Feeding Therapy (SLP) Insurance Verification Form (pdf)Download
Applied Behavior Analysis (ABA) Insurance Verification Form (pdf)Download
Aquatic Therapy (OT) Insurance Verification Form (pdf)Download
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Arbor Autism Centers

850 S. Hewitt Road, Ypsilanti, MI 48197

Phone: 734-544-5561 Fax: 734-527-5981

Copyright © 2024 Arbor Autism Centers - All Rights Reserved.

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