medication refill requests
Please be sure tha you have reviewed the Medication Policy before requesting your refill.
Sign into the Patient Portal
Please be sure that the correct child's name is displayed, then click on "Prescriptions"
Please note: if a sibling's name is displayed, use the arrows on each side to toggle between accounts
Verify Information
Please be sure that the child's name, medication, and destination are all correct, then click on "Request Refill". Please be sure to select the appropriate sibling when requesting refills. Use the dropdown menu to select the correct child's name and then click the filter button.
Please note:
- If the same medication is listed twice, please request a refill on BOTH listings
- More than one pharmacy may be listed in your account, please be sure check the destination column and select the correct pharmacy
Confirmation
A confirmation of your request will display under "Action/Status"
Your prescriber will review the request and the refill will be sent to your pharmacy
If your child's medication is not listed or your pharmacy has not received the request from us after 3 business days, please send a portal message to your provider by selecting Ask Physician/Provider directly from the dropdown menu.